Tuesday, October 10, 2006

What is the doctor's core competence? We try to get to the piont with the five why method, asking ourselves why the doctor himself started his carreer in medicin in the first place. The conclusion is a diagram of the the two core user's interests of the medical service; the doctor and the patient might have a slightly different perspective in this matter, mainly because the doctor has to deal with reputation and status both among colleagues and patients.


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